PRIVACY POLICY

Mickey888 Privacy Policy – Your Personal Data Protection Under Malaysia's PDPA

Your privacy is our priority. This policy transparently explains how mickey888 collects, uses, stores and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia.

Updated: 1 January 2026 Compliant with Malaysia PDPA 2010

Mickey888's Privacy Commitment to You

Six core principles that shape how mickey888 handles the personal data of every Malaysian player

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256-bit SSL Encryption

All data transmitted between your device and mickey888's servers is protected by 256-bit SSL encryption — the same standard used by major Malaysian banks such as Maybank and CIMB.

Bank-Grade Security
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PDPA 2010 Compliance

Mickey888 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We do not collect data beyond what is required to deliver our services, and we do not sell data to third parties.

Malaysia PDPA
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No Data Sales

Mickey888 has never and will never sell, rent or transfer your personal data to any third party for marketing purposes without your explicit consent.

Your Data, Your Rights
✅
Your Consent Is Required

We only process your personal data on the basis of consent given voluntarily. You have the right to withdraw your consent at any time by contacting our privacy team.

Informed Consent
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Secure Data Storage

All data is stored on secure servers with access restricted to authorised personnel only. We employ a layered access control system and audit logs to monitor internal data usage.

Protected Servers
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Right to Access & Rectification

You have the right to request a copy of the personal data we hold about you, request corrections to any inaccurate information, and request deletion of your data under certain circumstances as provided for under the PDPA.

PDPA User Rights

Important Note: This Privacy Policy explains how mickey888 ("we", "the platform") handles the personal data of users ("you") who use our betting platform. By registering for or using mickey888's services, you agree to the terms of this Privacy Policy. Please read it carefully.

1Introduction – mickey888 & Our Privacy Commitment

Mickey888 is an online betting platform that has been operating in Malaysia since 2018. We view user privacy not merely as a legal obligation, but as the foundation of trust that underpins our long-term relationship with mickey888's loyal player community across Malaysia.

This Privacy Policy is prepared in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) of Malaysia and is intended to transparently explain how your personal data is collected, used, stored, shared, and protected. We are committed to ensuring that all information you provide to mickey888 is handled with full responsibility and integrity.

Data Controller: mickey888 is the data controller for all personal data collected through this platform. For privacy-related enquiries, please contact our Privacy Officer at privacy@mickey888.biz.

2Personal Data We Collect

Mickey888 collects only the data necessary to deliver a safe, orderly, and high-quality service. The categories of data we collect are as follows:

Data Category Example Necessity
Identity InformationFull name, date of birth, MyKad / passport numberMandatory
Contact InformationPhone number, email address, full addressMandatory
Financial InformationE-wallet account numbers (TnG, GrabPay, DuitNow), transaction recordsMandatory
Usage DataBetting history, games played, active hoursAutomatic
Technical DataIP address, device type, web browser, OSAutomatic
Cookie DataLanguage preference, login session, display settingsAutomatic
CommunicationsSupport chat logs, emails, and complaintsWhere applicable

We do not collect sensitive data categories such as medical records, religious beliefs, political views or biometric data unless required by law. All data collection is guided by the principle of data minimisation – we only collect what is strictly necessary.

3How mickey888 Uses Your Data

The personal data we collect is used solely for the following purposes:

  • Registration & Account Management – Creating and managing your mickey888 account, including identity verification and the KYC process
  • Transaction Processing – To manage deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u and CIMB Clicks, as well as winnings withdrawals
  • Service Provision – Granting you access to all mickey888 games, including Sports Betting, slots, Live Casino, Poker, cricket, and jackpots
  • Customer Support – To assist you in resolving any account or game-related issues or enquiries
  • Security & Fraud Prevention – Identifying and preventing fraudulent activity, money laundering, and platform abuse
  • Legal Compliance – To fulfil reporting obligations stipulated under Malaysian law
  • Platform Enhancement – To analyse usage patterns and improve the mickey888 user experience
  • Marketing (with consent) – To send promotional offers, bonuses and the latest mickey888 news, where you have consented to receive them

mickey888 does not use your data for automated decision-making that significantly impacts you without human oversight, except for basic fraud detection safeguarded by security controls.

4Legal Basis for Data Processing

Under Malaysia's PDPA, mickey888 processes your personal data on the following legal bases:

  • Consent – You provided explicit consent when registering your mickey888 account
  • Contract Performance – Processing is necessary to provide the services you have requested (deposits, gameplay, withdrawals)
  • Legitimate Interests – For security purposes, fraud prevention, and service improvement
  • Legal Obligation – To meet compliance and reporting requirements under Malaysian law

You have the right to withdraw your consent at any time for processing based on consent. Withdrawal does not affect the validity of any processing carried out prior to the withdrawal date.

5Sharing of Data with Third Parties

Mickey888 does not sell, rent, or transfer your personal data to third parties for their own marketing purposes. However, in the following limited circumstances, your data may be shared:

  • Payment Service Providers – E-wallet operators (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) and banks (for FPX Maybank2u, CIMB Clicks) to process transactions
  • Technology Providers – IT service providers, cloud computing and security partners who help operate the mickey888 platform — all bound by strict confidentiality agreements
  • Legal Authorities – Police, courts or Malaysian government agencies where required by court order or law
  • Independent Auditors – Audit firms that verify platform compliance, including RNG and financial systems, bound by professional confidentiality

All third parties who receive data are bound by data processing agreements that require them to protect your information to a standard equal to or higher than that of mickey888.

6mickey888 Data Security Measures

Mickey888 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure:

256-bit SSL Encryption

All communications between you and the mickey888 platform are encrypted using TLS 1.3 protocol.

Two-Factor Authentication

2FA is available on all mickey888 accounts for an additional layer of security.

Restricted Data Access

Access is granted only to authorised personnel who have a legitimate need to handle the data.

Continuous Audit Log

All data access and usage is recorded in an actively monitored audit log.

In the event of a data security incident affecting your personal information, mickey888 is committed to notifying you within 72 hours of the incident being identified, in line with industry best practices and legal requirements.

7Data Retention Period

Mickey888 retains your personal data only for as long as necessary for the stated purposes or as required by law. Retention period guidelines are as follows:

Data Type Retention Period Reason
Active account informationFor the duration of the active accountService delivery
Financial transaction records7 yearsMalaysian legal requirements
Support communication logs3 yearsDispute Resolution
Betting history5 yearsAudit & Compliance
Non-essential cookie data13 monthsIndustry standard
Account closure (non-fraud)2 yearsDisputes & appeals

Once the retention period has lapsed, data will be securely deleted or anonymised so that it can no longer be linked to any individual.

8Your Rights Under Malaysia's PDPA

As a data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by mickey888:

Right of Access

Request a copy of the personal data we hold about you

Right to Rectification

Correct data that is inaccurate, outdated, or incomplete

Right to Erasure

Request deletion of your data under circumstances permitted by the PDPA

Right to Object

Object to the processing of your data for direct marketing purposes

Right to Portability

Receive your data in a structured, portable format

Withdraw Consent

Withdraw marketing consent at any time

To exercise any of the rights above, submit a written request to privacy@mickey888.biz. We will respond within 21 working days in accordance with PDPA requirements. Identity verification may be required before a request is processed.

9Cookies, Tracking Technologies & Your Choices

Mickey888 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:

  • Essential Cookies (Mandatory): Required for core platform functions such as login, session security and language preferences. Cannot be disabled.
  • Functional Cookies: Remembers your preferences such as display currency and display settings to enhance your browsing experience.
  • Analytics Cookies: Helps us understand how players interact with mickey888 for continuous improvement. Data is anonymised and aggregated.
  • Session Cookies: Automatically deleted when you close your web browser.

You can manage and control cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some mickey888 platform features. We do not use third-party cookies for advertising purposes.

10Child Protection

Mickey888 is a platform that for individuals aged 18 and above only. We do not knowingly collect personal data from minors. If you believe a child has registered an account on mickey888, please contact us immediately at privacy@mickey888.biz.

Upon discovering that a child's data has been collected without our knowledge, we will take immediate steps to delete the data and close the account in question.

11Privacy Policy Amendments

Mickey888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Any material amendments will be communicated to you via:

  • A prominent notice on the mickey888 homepage
  • Notification email sent to your registered address
  • In-platform account notifications upon login

Continued use of the mickey888 platform after any amendments take effect will be considered acceptance of the revised Privacy Policy. The most current version of the Privacy Policy will always be available on this page.

12Contact the mickey888 Privacy Officer

If you have any questions, concerns, or complaints regarding how mickey888 handles your personal data, please contact our Privacy Officer through any of the following channels:

Privacy Email

Privacy@mickey888.biz

24/7 Support

Support@mickey888.biz

Response Time

Within 21 working days

If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia (JPDP) reachable through their official website.

SAFE & TRUSTED PLATFORM

Your Data is Safe with mickey888.
Join Over 500,000 Malaysian Players!

Register for free today and enjoy full PDPA data protection, 256-bit SSL transactions, and all the exciting games mickey888 has to offer.

SSL 256-bit PDPA compliant No Data Sales 24/7 Support

⚠️ 18 and above only. Play responsibly. Call Helpline 15999 if you need support.

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